Privacy Policy

How we use your information in relation to ECONOMIC DEVELOPMENT Services

This privacy notice tells you what to expect when South Lakeland District Council (SLDC) collects personal information in relation to your use of SLDC’s Economic Development services.

Purpose of processing and legal basis for processing your personal information

The personal data we hold about you relating to the provision SLDC Economic Development is being processed in order to:

  • deliver services and support to you
  • manage those services we provide to you
  • train and manage the employment of our workers who deliver those services
  • help investigate any worries or complaints you have about your services
  • keep track of spending on services
  • check the quality of services
  • to help with research and planning of new services

Who we share your information with

We collect information about you to process your service request. If you agree, we also use it to email you about other products and services we think may be of interest to you. We will not share your information for marketing purposes with anyone outside of SLDC.  You can remove consent for us to use the information. If we have consent to use your personal information, you have the right to remove it at any time. If you want to remove your consent, please contact and tell us which service you’re using so we can deal with your request.

Those that we share your information with are:

  • Other SLDC Services; and
  • Bodies working to prevent fraud and supporting national fraud initiatives.

Retention period or criteria used to determine the retention period

We will retain your personal information in accordance with the retention periods contained in the Council’s Records Retention Schedule and Record of Processing Activity (RoPA).

The sources the personal data originates from and whether it came from publicly accessible sources

Personal information originates mainly from the customer. We will only collect and use personal information if we need it to deliver a service or meet a legal requirement.

If the purpose for which the data is being used does not require personal information we will not ask for any personal details. If we are re-using data we already hold, for research for example, then we will not include personal details unless you have given your consent.

We don’t sell your personal information to anyone else. We take the security of your personal data seriously and ensure it is protected against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Whether the provision of personal data is part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data

We have a statutory duty to provide these services to you and you are therefore expressly consenting to our use and disclosure of your personal information in the manner described in this privacy notice therefore the consequences of you failing to provide your personal information is that we can no longer comply with our statutory duty.

The existence of automated decision making, including profiling and information about how decisions are made, the significance and the consequences

Where this occurs we ensure through monitoring against SLDC’s policies and procedures that the correct decision and outcome is verified.

Changes to this private notice

We keep our privacy notice under regular review. This privacy notice was last updated May 2018.

WHO IS THE DATA CONTROLLER AND HOW DO I GET IN TOUCH?

South Lakeland District Council is the data controller. You can contact us by email at policy@southlakeland.gov.uk, by phone on 01539 733333, or at South Lakeland House, Lowther Street, Kendal, Cumbria LA9 4DQ.

Paul Mountford is our Data Protection Officer and can be contacted at the same address, or at policy@southlakeland.gov.uk or on 01539 733333.

WHAT RIGHTS DO I HAVE ABOUT MY DATA?

You have the right to request access to information about you that we hold. To make a request for your personal information, contact our Data Protection Officer, whose details are above.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations.

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/